Game Design That Makes You Spend: A Sports Psychologist Breaks Down Nudges and Triggers
AGCM's 2026 probe exposes how behavioral design nudges players to spend. Learn the psychology, spot the triggers, and take practical steps to protect yourself.
Hook: When a free-to-play mobile game feels like a casino — and your wallet notices
If you've ever opened a mobile game for five minutes and emerged an hour later wondering where the time (and money) went, you're not alone. Players, parents, and regulators are increasingly alarmed that modern game design uses behavioral science to keep people playing and spending — sometimes in ways that mirror gambling. Italy's competition authority, the Autorità Garante della Concorrenza e del Mercato (AGCM), launched investigations into Activision Blizzard's mobile titles in early 2026 precisely because these patterns are becoming systemic, opaque, and harmful.
The bottom line — what the AGCM probe tells us now
AGCM's investigations focus on several interlocking practices: design elements that encourage long play sessions, nudges that push purchases by warning players to "not miss" rewards, and the confusing use of virtual currencies and bundled pricing. The regulator singled out the risk to minors and the way players can spend significant sums without clearly understanding real-world cost. In short: what looks like "free" is often engineered to extract money.
“These practices ... may influence players as consumers — including minors — leading them to spend significant amounts, sometimes exceeding what is necessary to progress in the game and without being fully aware of the expenditure involved.” — AGCM, January 2026
Why this matters in 2026: Trends shaping game monetization and scrutiny
Late 2025 and early 2026 accelerated two linked trends: regulators across Europe and beyond have broadened consumer-protection enforcement on loot boxes and microtransactions, and developers are doubling down on personalization and dynamic pricing powered by AI. The Digital Services Act and consumer-protection initiatives created new obligations, while AI-driven player segmentation made monetization more precise — and harder to audit. That combination has made the AGCM probe both timely and a signal: scrutiny will only increase.
Psychology under the hood: The nudges that lengthen play and inflate spending
To understand how design induces spending, it's useful to read the mechanics through the lens of behavioral science. These are the core psychological levers designers deploy:
- Variable-ratio reinforcement: Randomized rewards (loot boxes, RNG drops) create powerful, slot-machine-like engagement. The unpredictability of reward schedules produces high-arousal, repeat behavior.
- Near-miss effect: Presenting outcomes that come ‘‘close’’ to a big win keeps players trying. This mimics gambling mechanics that maintain play even when wins are rare.
- FOMO and scarcity: Time-limited offers, exclusive cosmetics, or events that vanish create urgency and compel impulse purchases.
- Obfuscated currency: When real money is converted to in-game currency with bundles or discounts, players lose a clear sense of value — a cognitive gap designers exploit.
- Social comparison and prestige: Cosmetic items that signal status trigger social spending loops, amplified by leaderboards and visible skins. Case studies of creator-driven communities and social mechanics often show how prestige systems compound spend (see this creator case study).
- Loss aversion & sunk-cost: Progress bars and gated content make players feel they’ve invested already, making additional spending feel rational to avoid losing progress.
- Frictionless payments: Saved payment methods and one-click buys lower the psychological barrier to parting with money.
Parallels to gambling: Not just metaphors
These mechanisms are not mere metaphors for gambling — they overlap in measurable ways. Research into gambling behavior shows the same dopamine-driven reinforcement patterns and the same susceptibility to near-miss effects. Regulators like AGCM are drawing that line explicitly because games using randomized rewards, opaque odds, and aggressive scarcity tactics can produce financial harms similar to gambling, especially among minors and vulnerable players.
Design patterns to watch — and how they push spending
Below are common design patterns now under the microscope. Recognizing them is the first step to resisting them — or building better systems.
- Loot boxes and randomized monetization: Buy for a chance at a prized item. Odds are often undisclosed or buried.
- Battle passes and season gating: Progression locked behind time-limited tiers encourages repeated microtransactions to keep pace.
- Daily login streaks and compulsion loops: Feed a streak or you lose rewards — a classic commitment device to increase session frequency.
- Pay-to-skip grind: Monetize time by offering shortcuts; repeated use accumulates high spend.
- Bundled currency sales: Selling virtual currency in bundles with poor marginal-value transparency obscures real prices.
- Reward scheduling matched to attention windows: Smart analytics show when players are most likely to buy, and offers are timed accordingly. Designing for trialability and offline previews can shape these timing decisions — see research on component trialability.
Practical, actionable advice — for players and parents
Knowledge is a defense. If you or someone you care for is spending unknowingly, try these concrete steps.
- Set firm budgets: Use a prepaid card or separate payment method with a non-reloadable amount dedicated to games.
- Disable in-app purchases: Turn off in-app purchases in device settings and remove stored payment methods.
- Enable parental controls: Use platform-level purchase approvals and spending limits for minors.
- Audit purchase history weekly: Make reviewing receipts a habit — spotting patterns early prevents escalation.
- Turn off auto-topups and one-click buys: Make purchases deliberate by reintroducing friction.
- Use timers and forced breaks: Apps that enforce session timeouts or scheduled breaks reduce compulsion loops.
- Educate about value: If a game uses virtual currency, calculate the real-money price per unit of desired items to avoid surprises. Tools and guides for seeing real-money conversion can reduce surprises; some policy playbooks recommend showing conversion at point of sale.
- Uninstall or limit dangerous titles: If mechanics deliberately target vulnerabilities, quitting is a valid, effective choice.
Advice for game designers who want revenue — ethically
Monetization and ethics need not be opposites. There are commercially viable, player-friendly approaches that reduce harm and build trust.
- Transparent pricing: Show real-money equivalents for virtual currency and each purchasable item. Make bundle math clear.
- Odds disclosure and limits: Publish drop rates and set purchase caps for randomized items, especially for minors.
- Non-random premium models: Offer direct purchase alternatives for players who dislike RNG.
- Respectful scarcity: Use time-limited design sparingly and avoid tactics aimed primarily at children or vulnerable users.
- Spending safety features: Built-in cooldowns, temporary “are-you-sure” confirmations for large purchases, and easy refunds create safer spending flows. For operational approaches to auditability and decision planes, see edge auditability playbooks.
- Design audits: Run external behavioral-audit reports and publish summaries to increase trust.
Policy tools that should be on the table
AGCM's actions make clear that regulatory tools will expand. Policymakers and consumer advocates should consider a layered approach.
- Mandatory odds disclosure: Require visible, easy-to-understand probabilities for randomized rewards.
- Ban or age-limit certain mechanics: Prohibit loot-box-style mechanics for minors or require stringent age verification.
- Transparent currency laws: Require in-game currency to show real-money conversion at point of sale.
- Algorithmic audits: Demand independent audits of personalization systems that target offers based on vulnerability signals — this complements work on auditability and decision planes.
- Refund and spending recovery: Create fast-track refund paths for questionable or deceptive charges. Settlement and refund systems for digital goods are discussed in recent merchant playbooks such as those on off-chain settlements.
- Data access for research: Require anonymized transaction data be available to researchers studying harms.
Future predictions — what 2026 will likely bring
Based on enforcement signals and marketplace incentives, expect the following in 2026:
- More disclosures: Rules will push developers to disclose odds and currency conversion rates in-game and at purchase points.
- Platform accountability: App stores will be pressured to enforce spending-safety features and remove games that fail audits.
- AI both problem and solution: Personalization will drive hyper-targeted offers — increasing risks — but the same AI will enable detection of harmful patterns and automated consumer protections. For perspective on AI strategy and safeguards, see why AI shouldn’t own your strategy.
- New monetization experiments: Expect clearer subscription and service models as alternatives to randomized, exploitative mechanics.
- Global alignment: Regulators sharing enforcement strategies will make it harder for developers to 'regulatory shop' across countries.
Case study snapshot: What AGCM's probe of Activision Blizzard reveals
AGCM's January 2026 actions specifically named Diablo Immortal and Call of Duty Mobile, highlighting how design choices can be both engaging and potentially deceptive. The complaints aren't novel — the gaming economy has long relied on microtransactions — but AGCM's emphasis on the vulnerability of minors and the obfuscation of real costs is a turning point. It signals a shift from policing single bad actors to scrutinizing business models and design patterns industrywide.
How to push for change — practical next steps for players, journalists and advocates
Collective pressure moves markets. If you're concerned, start here:
- Document and share: Save receipts, screenshots of offers, and record timelines to support complaints to platforms and regulators.
- Use consumer tools: File complaints with regional authorities (like AGCM) and platform app stores.
- Demand transparency: Ask developers publicly for odds, refund policies, and spending safeguards — social pressure works.
- Support research: Donate to or promote studies that analyze spending patterns and psychological impacts.
Closing — a balanced view: protecting consumers while preserving creativity
Game design is creative expression and a legitimate business. The tension lies in monetization that leverages cognitive vulnerabilities rather than delivering value. AGCM’s probe is less about condemning games and more about insisting on clarity, fairness, and protections — especially for children. Developers who embrace transparency and safety will likely build more durable relationships with players; those who double down on opaque, gambling-like mechanics risk regulation and reputational damage.
Actionable takeaways
- Recognize the triggers: Variable rewards, scarcity, obfuscated currency, and frictionless payments are the main levers that increase spending.
- Protect yourself: Set budgets, disable in-app purchases, and audit receipts regularly.
- Push for transparency: Demand odds disclosure, clear pricing, and spending caps from developers and platforms.
- Watch regulation: Expect more enforcement in 2026 — AGCM is just the beginning.
Call to action
If you've experienced unexpected charges or spot a game using aggressive spending nudges, document it and report it — to the app store, your payment provider, and regulators like AGCM. Join the conversation: share your experiences with our community so we can crowdsource examples and push for fairer design. Sign up for our newsletter to get timely investigations, practical tools, and expert breakdowns of the games shaping how we play and pay in 2026.
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Senior editor and content strategist. Writing about technology, design, and the future of digital media. Follow along for deep dives into the industry's moving parts.
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